Trumpeted as crucial skills needed for the next generation of leaders, emotional and social intelligence play a vital role in any form of negotiation. Culture, socialisation, gender and family dynamics often play a role in developing and appreciating these skills long before we use them in the workplace. Moreover, the pandemic—and remote communication—have upended traditional thinking about connection and rapport. How do emotional intelligence and social intuition get translated into effective negotiation and mediation? How can we make better decisions about the variety of modes of communication? And how can negotiators—and mediators—improve their own skills going forward?

Number of Public CPD Points: 1.5

Practice Area: Alternate Dispute Resolution

Training Level: General

SILE Attendance Policy

Participants who wish to obtain CPD Points are reminded that they must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, this includes logging in at the start of the webinar and logging out at the conclusion of the webinar in the manner required by the organiser, and not being away from the entire activity for more than 15 minutes. Participants who do not comply with the Attendance Policy will not be able to obtain CPD Points for attending the activity. Please refer to http://www.sileCPDcentre.sg for more information.

*This event is a hybrid event. As the in-person segment is fully subscribed, please register to attend the event virtually here.